FAQs
Everything you want to know, answered by the team behind your favourite niche perfumes.
Q: Do you offer fragrance samples before buying a full bottle?
Yes, and we recommend it. We offer 3ml samples and discovery sets so you can try niche fragrances before committing to a full bottle, and every online order ships with two complimentary samples. Browse our Samples and Discovery Sets to explore bestsellers, seasonal favourites, or build your own bundle.
Q: How do I choose a perfume if I can’t smell it in person?
Buying fragrance online can be daunting. That is why each product page includes detailed scent profiles, performance notes and video reviews, and why every order carries two complimentary samples. Our team is a message away for personalised recommendations, and the Fragrance Finder Quiz narrows options to your preferences.
Q: Can I return a perfume if I don’t like the scent?
Yes, under the Perfume Guarantee, as long as the bottle is still sealed. Every online order ships with two complimentary samples, including one of the fragrance you bought where we have it, so try the sample first and keep the bottle unopened. If it is not the one, email us within 14 days of delivery and send the sealed bottle back for a refund, exchange or store credit. A flat $20 fee covers the prepaid return satchel and restocking, and is deducted from your refund. Opened bottles, samples, discovery sets, outlet items and gift cards are final sale. Anything faulty, damaged or incorrect is replaced or refunded in full with no fee. Full terms are in our Returns and Refunds policy.
Q: How long does shipping take within Australia?
Standard shipping takes 3 to 7 business days and Express usually arrives in 1 to 3 business days. Orders are dispatched within two business days. Delivery is free on orders over $200. Full details are on our Delivery and Shipping page.
Q: What is a niche fragrance and how is it different from designer perfume?
Niche perfumes are crafted in small batches using high-quality, often rare ingredients. Unlike mass-produced designer scents, niche houses focus on storytelling, uniqueness and olfactory artistry. At Khrisha we stock only authentic niche brands that are not widely available in department stores.
Q: Where is Khrisha Perfumery based?
We are based in Melbourne, Australia. Our flagship store and dispatch centre is at 555B Chapel Street, South Yarra, and you can also find a selection in store at The Lounge Beauty Co. in Northland Shopping Centre. We ship Australia-wide.
Q: Do you ship internationally?
Currently we ship within Australia only. International shipping is something we are working on. Email info@khrishaperfumery.com.au if you would like to place an order from outside Australia.
Q: I have sensitive skin. Can I wear niche perfumes?
Many niche perfumes use higher concentrations of natural oils and fewer synthetic fillers, which some people with sensitivities prefer. We always recommend a patch test first, especially when trying a new house or an extrait-strength perfume.
Q: What’s the difference between extrait, eau de parfum and eau de toilette?
- Extrait de Parfum: highest concentration (20 to 40%), longest lasting (8 to 12+ hours)
- Eau de Parfum (EDP): medium-high strength (15 to 20%), lasts 6 to 8 hours
- Eau de Toilette (EDT): lighter strength (5 to 15%), lasts 3 to 5 hours
Most of our curated fragrances are EDP or extrait grade, designed for lasting impact.
Q: How long will a 50ml or 100ml perfume bottle last me?
It depends on usage, but typically:
- A 50ml bottle lasts around 6 to 8 months with daily use
- A 100ml bottle can last 12 months or more. If you rotate fragrances seasonally, bottles last much longer.
Q: Do you sell gift cards or offer gifting services?
Yes. Digital gift cards are available for fragrance lovers who prefer to choose their own scent, and we offer wrapped gift orders on request.
Q: How do I store my perfume to make it last longer?
Keep your fragrance in a cool, dry place away from direct sunlight and heat. Do not store bottles in the bathroom, where humidity can degrade the scent. Treat it like fine wine: dark, dry and temperature-stable.
Q: Are your products authentic?
Every fragrance we stock is 100% authentic, sourced directly from authorised distributors or the brands themselves. We do not, and will never, sell grey market, imitation or decanted designer products under false pretences.
Q: How do I contact customer service?
Email info@khrishaperfumery.com.au or call +61 420 472 447, or send a message through our Contact page. We respond within 24 to 48 hours.